Senior Technical Writer (Software) - SEM

Senior Technical Writer (Software) - SEM

#12391235 | 01 December, 2020
Location
Bern, Bern, Switzerland
Type of position
Permanent
Required years of experience
6 to 10 years
Required languages
Educational requirements
Required skills
Categories
Other Other Other
Description

We are currently looking on behalf of one of our important clients for a Senior Technical Writer (Software). The role is a permanent position based in Bern Canton.

 

Your Role:

 

  • Act as the primary point of contact for internal customers for all matters related to the provision of end-users.
  • Produce documentation for IT products of the organization & translate software applications & documentation into different languages.
  • Lead, guide & motivate one other technical writer, including the distribution of work assignments, establishing work plans & objectives & providing regular feedback.
  • When carrying out Technical writing, you:
  • Create all end-user documentation for IT products in English, including online help, technical guides, online tutorials & marketing materials.
  • Decide on the best format, organization & appearance of new documentation & online tutorials for each specific IT product.
  • Collaborate with managers, developers & deployment teams to gather the information necessary for producing user documentation.
  • Ensure product quality by adhering to department standards & using established writing methods & techniques for user documentation.
  • Investigate new technologies to keep up-to-date with latest developments
  • Conduct research on topics related to technical writing to enhance skills & to keep informed of new developments.
  • Partake in Translation Project Management including managing the translation of IT products & software user documentation into other languages as required.
  • Manage the external provider of translation services by collecting & validating financial offers, scheduling translation projects in line with product releases & monitoring the progress & assessing the quality of work.
  • Develop & maintain a global glossary & carry out Resources Management:

 

Your Skills:

 

  • At least 5 years of professional experience in Technical Writing in English within a Software Environment.
  • A strong Knowledge of Technical Writing Software (such as Adobe Framemaker) & Help Authoring Software (such as Madcap Flare).
  • Sound expertise in writing Training Materials & Training Creation Software (such as Adobe Captivate).
  • Very good Project management techniques & know-how.
  • A good knowledge in the areas of web site development & the publication of information on a web site.
  • Skilled in software localization tools & practices.

 

Your Profile:

 

  • Completed University Degree (BA or similar) in Computer Science, Technical Writing, English, Communication, Journalism or a related field
  • Persuasive with very good leadership, communication & negotiation skills.
  • Adaptable, creative & solution-oriented.
  • A native English speaker, French language skills are also considered advantageous.

 

If you wish to apply, please send us your resume in Word format with some references.

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