We are currently looking on behalf of one of our important clients for an IT Service Desk Specialist. This role is permanent position based in Basel-Landschaft Canton.
- Record, classify & document user requests in a ticket system.
- Process tickets in 1st & 2nd level support.
- Manage IT hardware & install & configure IT equipment (laptops, printers, peripherals, etc…).
- Manage access authorizations (Active Directory, SAP, etc…).
- Participate in projects & in the further development of the Service Desk.
- Support users in dealing with IT applications.
- Act as an Interface to the central IT organization (global helpdesk, network support, WLAN).
- At least 1 year of professional experience in IT Support.
- A knowledge of Active Directory, Computer Hardware & Microsoft Office.
- Completed Apprenticeship in the IT Sector.
- Analytical, structured, confident, communicative & a team player.
- Business proficient English & German language skills are a mandatory requirement.
If you wish to apply, please send us your resume in Word or PDF format.
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