Infrastructure Technician (av)

Infrastructure Technician (av)

#14035480 | 19 December, 2017
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Location
Geneva, Geneva, Switzerland
Type of position
Temporary
Required years of experience
6 to 10 years
Required languages
Educational requirements
Required skills
Categories
Support Large environments (more than 100 workstations) Windows Other Other
Description

We are currently looking on behalf of one of our important clients, based in Geneva, for an Infrastructure Technician. This role is a contract of 6 months with the possibility of an extension 

Infrastructure Technician

Your role :

  • Provide support to workspace devices (incl. desktops) and the supporting infrastructure
  • Collaborate with other desktop administrators to deliver the company managed desktop service
  • Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users
  • Liaise with the infrastructure teams when required
  • Assist in the support of other workspace devices and appliances (Printers, Tablets, Audio/video conferencing equipment, etc.)
  • Perform workstation and VDI deployment
  • Assist in software packaging and testing for the company and customers
  • Assist with software license management
  • Provide support for workstation deployment and software deployment infrastructure as needed
  • Participate in desktop related projects and other activities as required
  • Document processes and procedures (SOPs)
  • Maintain an inventory of some of the above workspace devices 

Your skills :

  • A minimum of  5 years of progressive, responsible experience supporting computer systems and/or applications
  • Sound knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities
  • Experience with Microsoft SCCM and Microsoft Intune is desirable
  • Thorough understanding of DNS, Internet, TCP/IP, routing concepts, proactive capacity planning and performance monitoring
  • Excellent technical knowledge of PC and desktop hardware
  • Excellent technical knowledge of PC internal components
  • Hands-on hardware, Windows and MS Office troubleshooting experience
  • Experience with IT Service Management processes and ITIL Foundation

Your profile :

  • Team player, autonomous and problem solver
  • Excellent soft skills
  • Fluent English and French is nice to have
  • Available quickly

If you wish to apply, please send us your resume in Word format with some references

Contact Adrien Vincent : av@helvetica-partners.com

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