IT Service Desk Specialist (80%)

IT Service Desk Specialist (80%)

#19775670 | 13 July, 2017
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Location
Lucerne Canton, Switzerland
Type of position
Permanent
Required years of experience
2 to 5 years
Required languages
Educational requirements
Required skills
Categories
Support
Description

We are currently looking on behalf of one of our important clients for an IT Service Desk Specialist (80%). This role is a permanent position based in Luzern Canton.

 

Your role:

 

  • Receive, process & rectify internal customer error messages.

  • Support local users in solving problems in relation to IT systems & applications.

  • Communicate IT information & updates to the people within the affected circles.

  • Edit self-service instruction.

  • Organize information & experience exchange events for supporters in other locations within the German, Italian & French-speaking areas of Switzerland.

 

Your Skills:

 

  • Practical experience in the field of IT.

  • Excellent competence in written & oral communication.

  • Highly service oriented.

  • Fluent in German & French & good Italian language skills.

 

Your Profile:

 

  • Computer science degree with the Swiss Confederation (or comparable training).

  • A strong team-player & problem-solver.

  • Independent, efficient & driven to continuously improve.

 

If you wish to apply, please send us your resume in Word format with some references.

You can also register on our website which will allow you to receive other exclusive and confidential job offers.

 

Please Login or Register to apply for this job